fb78 Terms and Conditions

1.1 Introduction

These Terms and Conditions ("Terms") form a legally binding agreement between the fb78 platform ("we", "fb78", "platform") and its users ("you", "member"). By visiting the fb78 website, creating an account, or using any of our services, you are giving your full consent to these Terms.

fb78 is a secure and reliable online casino and sports betting platform that provides a complete service in Bengali for users in Bangladesh. All our transactions are processed through bKash, Nagad, and Rocket.

1.2 Eligibility Requirements

To use the fb78 platform, you must meet the following conditions:

• You must be 21 years of age or older.
• You must operate the account in your own name and for your own benefit.
• All information you provide must be completely truthful, accurate, and up to date.
• Each person may operate only one account.
• You must not use any automated software, bots, or unauthorized methods.

2.1 Creating an Account

To create an account at fb78, you must provide accurate personal information. Once registration is complete, you will have access to our full range of services. You can log in to your account at any time through the fb78 Login page.

If any information provided at registration changes, you must notify our support team immediately. Providing false information may result in your account being suspended or closed.

2.2 Password & Security

You are fully responsible for the security of your account. Please follow the guidelines below:

• Use a strong and unique password.
• Do not share your login details with anyone.
• Always log out after using a public computer or public Wi-Fi.
• If you suspect unauthorized access, contact us immediately at [email protected].

fb78 is not liable for any loss resulting from unauthorized use of an account, unless it is proven that the loss was caused entirely by our own actions.

2.3 Account Suspension & Closure

fb78 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any clause of these Terms.
• Evidence of fraud, deception, or illegal activity.
• Evidence of operating multiple accounts.
• Misuse of bonuses or promotions.
• Attempts to harm other players or the platform.

3.1 Deposit Methods & Limits

For depositing funds at fb78, we support only the following mobile banking methods:

• bKash — Bangladesh's leading mobile financial service.
• Nagad — The digital financial service of Bangladesh Post Office.
• Rocket — The mobile banking service of Dutch-Bangla Bank.

Deposit transactions are generally processed instantly. For any delays, please contact the support team.

3.2 Withdrawal Process

Withdrawal requests will only be processed via the same method used for the deposit. The following conditions apply to withdrawals:

• Minimum withdrawal amount: ৳500.
• Standard processing time: 30 minutes to 3 hours.
• Identity verification may need to be completed before a withdrawal.
• All applicable wagering requirements must be met before requesting a withdrawal.

3.3 Transaction Rejection

fb78 reserves the right to reject a deposit or withdrawal request in the following situations:

• The payment details provided do not match the account information.
• There is suspicion of money laundering or illegal activity.
• Account verification is incomplete.
• Bonus conditions have not been met.

4.1 Welcome Bonus

On your first deposit at fb78, you will receive a 100% match bonus up to ৳8,000. To qualify for this bonus, you must deposit a minimum of ৳500.

4.2 Wagering Requirements

Every bonus comes with wagering requirements. The wagering requirement for the welcome bonus is 15x, and it is calculated only on the bonus amount — not on the deposit amount.

The time limit for meeting wagering requirements begins from the date the bonus is issued. If the requirements are not met within the set timeframe, the bonus will be forfeited.

4.3 General Bonus Rules

• Each user may use each promotion once.
• Bonuses are non-transferable and cannot be converted to cash.
• Violation of bonus terms will result in forfeiture of the bonus and any associated winnings.
• fb78 reserves the right to modify or cancel any promotion.
• Claiming bonuses through multiple accounts, VPNs, or unauthorized methods is prohibited.

5.1 General Betting Rules

The following general rules apply when placing bets at fb78:

• All bets are final once confirmed and cannot be changed.
• If a bet is cancelled due to a technical error, the staked amount will be refunded.
• fb78 reserves the right to void any bet where there is an obvious error in the listed odds.
• In the event of a dispute over the outcome of any bet, fb78's decision will be considered final.

5.2 Sports Betting

For betting on cricket, football, kabaddi, and other sports:

• All bet outcomes will be determined based on the official result of the relevant event.
• If an event is cancelled or remains unresolved, the staked amount will be refunded.
• Odds in live betting can change rapidly — the odds at the time the bet is confirmed will apply.
• If match fixing or manipulation is found, the relevant bets will be voided.

5.3 Casino Games

Slots, live casino, and other games at fb78 Casino are operated according to fair play principles. Each game has its own specific rules displayed within the game. If a technical issue occurs during a game, the bet for that round will be considered void and the amount will be refunded.

6.1 VIP Tiers

fb78's VIP program has three tiers. A weekly cashback benefit is provided at each tier:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.7% weekly cashback.
• Gold: Up to 1.0% weekly cashback.

You can advance to a higher tier through regular play. Cashback is added directly to your account.

6.2 VIP Benefit Terms

• VIP cashback is calculated only on eligible bets.
• fb78 reserves the right to change the terms of the VIP program at any time.
• VIP status may be revoked in the event of a terms violation.
• VIP benefits are non-transferable.

7.1 Responsible Gaming Commitment

fb78 believes that gambling is a form of entertainment, and it is our responsibility to ensure it never causes personal or financial harm to any user. We are fully committed to responsible gaming.

• Set your own spending limit and do not exceed it.
• Avoid gambling during times of financial hardship.
• Do not treat gambling as a source of income.
• If you encounter any issues, visit our Responsible Gaming page.

7.2 Self-Exclusion & Limit Setting

If you feel that gambling is having a negative impact on your life, you can contact our support team to request that limits be placed on your account or that it be temporarily suspended. We provide assistance 24/7 via live chat and at [email protected].

8.1 Intellectual Property

All content on the fb78 website — designs, logos, text, graphics, software, and other elements — is protected under fb78's intellectual property rights. Reproduction, distribution, or commercial use of any part of this content without the prior written consent of fb78 is strictly prohibited.

8.2 Personal Data

We treat the privacy of your personal data with the utmost importance. To learn more about how your data is collected, stored, and used, please read our Privacy Policy. Your data is never sold to third parties.

9.1 Complaints Process

If you have a complaint about anything, please contact our support team first. We aim to resolve all complaints fairly and promptly.

• Get immediate assistance through 24/7 live chat.
• Email: [email protected] (for detailed complaints).
• When submitting a complaint, please include your account details and transaction information.

9.2 Limitation of Liability

fb78 is not responsible for the following:

• Losses caused by internet disconnection or technical interruptions.
• Delays related to third-party services (bKash, Nagad, Rocket).
• Losses resulting from a user's own negligence with their personal information and password.
• Service disruptions due to unforeseen circumstances.

fb78 always strives to maintain the highest standard of service and is committed to resolving any issues promptly.

10.1 Right to Amend Terms & Conditions

fb78 reserves the right to change, amend, or update any part of these terms and conditions at any time. Registered users will be notified in advance of significant changes. Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions.

The latest version of these terms and conditions will always be available on this page. Previous versions will no longer be in effect.

10.2 Miscellaneous Provisions

• If any clause of these terms and conditions is found to be unenforceable, the remaining clauses will continue to remain in effect.
• Any delay by fb78 in enforcing a condition will not be considered a waiver of that condition.
• The Bengali version of these terms and conditions is the final and binding document.
• For any questions regarding fb78's services, please contact us at [email protected].

10.3 Entire Agreement

These terms and conditions, our Privacy Policy and Responsible Gaming Policy together form the entire agreement between fb78 and you. If you have any questions about using fb78, please visit our FAQ page — you will find answers to frequently asked questions there.